15 Surefire Ways to Lose a Customer (And How to Stop It)
Want to Lose a Customer? Here’s How! If you’re eager to send customers running for the hills, all you have to do is drop the ball on a few key fronts. But for those who want to avoid the costly churn and never lose a customer, let’s dive into the top reasons B2B companies lose […]
Flip the Script: Prioritize CS for Customer Growth and Retention
How to Limit Your Growth It’s a common pitfall in many B2B tech startups: Customer Success (CS) functions are often an afterthought, stepping in only after the sale is made and the relationship is already in motion. Sales teams close deals, hand them off, and move on to the next prospect, leaving Customer Success to […]
Sales Plays vs. Motions: Key Strategies for B2B Startups
What Are Sales Motions and Sales Plays? Sales motions refer to the overarching approach your sales team takes to move prospects through the sales funnel. A sales motion outlines how to engage with potential customers, from the first point of contact to closing the deal. A well-crafted sales motion aligns closely with your market strategy […]
Building a Unified Revenue Team: Marketing, Sales, and Customer Success as One
Three-Way Tug-of-War The effectiveness of a company often hinges on how well its Revenue Team—comprising marketing, sales, and customer success—functions as a cohesive unit. There is inherent friction between these groups in many companies, leading them to operate in silos. This separation can lead to misaligned goals, inefficient processes, and ultimately, lost revenue. A unified […]
What is a Complex Sale? Navigating High-Stakes Transactions
Complex phone calls? Isn’t that all a sales rep does? Complex sales are the lifeblood of many B2B companies, representing high-stakes transactions that can significantly impact a business’s growth and success. These sophisticated sales require navigating intricate decision-making processes, involving multiple stakeholders and often extending over several months or even years. Understanding what a complex […]
Why Free Software Trials Aren’t Always Beneficial for B2B Tech Startups
Introduction In the B2B tech startup space, free software trials are often seen as an effective way to attract and convert customers. The common belief is that by offering a no-cost trial, companies can showcase the value of their software, build trust, and eventually turn trial users into paying customers. However, at Reditus Group, we […]
Outsourced Sales: A Strategic Guide for Startups
Too Many Day Jobs? Are you the founder or leader of a small B2B startup? Is founder-led sales weighing you down, keeping you from other priorities? If you’re like most founders, the only thing you like about sales is when you get to talk about your product or service and what it can do for […]
Founder Led Sales: Qualification
The Founder-Sized Hamster Wheel In the early stages of a startup, founders often find themselves wearing multiple hats, with sales being one of the most crucial. Many founders enjoy the opportunity to go out and proselytize their idea. However, after a while, the excitement of potential deals can quickly turn into frustration when leads that […]
Navigating the Risks and Rewards of Revenue Growth Services: A Conversation with Reditus Group
Put Your Money Where Your Mouth Is.. For B2B tech startups anxious for revenue growth, the search for reliable revenue generation services can be fraught with skepticism and high expectations. A recent LinkedIn conversation between me, and a potential client, (let’s call him Simon) sheds light on the complexities of this search and the hesitance […]
Beyond Spam: How Precision Targeting Is Transforming B2B Sales
Say it, Don’t Spray it: Spam Karma Edition Effective sales communication has seen profound transformations over the last few years. Gone are the days when businesses could rely solely on high-volume tactics such as cold calling and mass emailing to capture the attention of potential customers. Today, as digital platforms burgeon and the noise of […]